The Medallia Experience Cloud is a customer experience platform, which brings Powered by CPQ, Tacton Smart Commerce enables manufacturers to do business together the best capabilities for collecting voice-of-customer feedback and signals, in a smarter way. Our solutions include Tacton CPQ for streamlined processes, analysing the results and bringing insights to employees for customer-centric action. visualisation for an immersive experience, integrations to your most vital tools, With the Medallia Sales & Service Experience integration application, this outside-in design automation for engineer empowerment, analytics for intelligent decision view of the customer can be unified with Salesforce data to ensure that employees making, and omnichannel sales that enable customers to shop the channels they are aligned with customers, drive higher customer loyalty, and improve desire. Gartner named Tacton the ‘go-to’ CPQ solution for manufacturers. business outcomes. Learn More > Learn More > Tavant Warranty On-Demand (TWOD) connects manufacturers, suppliers, service Otonomo brings near-real-time connected vehicle data into Salesforce, allowing channel partners, and customers on one cohesive, intelligent platform. Automated customers to make data-based decisions. Companies can use Salesforce to build claims management, return merchandise authorisations (RMAs), warranty audits, efficient business processes to provide visibility into vehicles and fleets. Otonomo recalls, and service analytics provide a differentiating approach to managing supports Insurance companies’ flexible pay-as-you-go with connected vehicle data. warranty and service. The app is proven to enable 50% increase in supplier recovery, 85% claims auto-processing, parts return optimisation, and automation of Learn More > recall campaigns. Learn More > Rootstock Software® is a worldwide provider of cloud ERP on the Salesforce Cloud Platform. When combined with Salesforce CRM, Rootstock Cloud ERP offers manufacturing, distribution, and supply chain organisations a single platform to grow and manage their businesses. Rootstock Cloud ERP is a flexible, modern, and digitally-connected system that transforms companies to deliver a more personalised customer experience, efficiently scale operations, and out-service the competition. Learn More > EMEA ISV Industry Booklet — Automotive 5