FY23 Service Specializations (no changes) PDO/AppExchange Managed Services AppExchange Listing, Trials and Demo Administration Services Architecture & UX Design Analytical Services Development, QA, Release Management, and Security Review AppExchange App Management Ideation/Business Model/Value Prop Marketing Support Developer & Integration Services Package Review & Optimization Release & Change Services Product Support Support Services ● Partners must undergo a review with the Salesforce ● Any current Consulting Partner can submit PDO team to validate experience in addition to projects to earn Managed Services Distinctions view e project, CSAT, and credentials. ● Project Submissions forms have a specific ● PDO engagements are with Customers who have “Managed Services” engagement type ed R an official Salesforce ISV contract, implementing an ● Ongoing engagements can be submitted once AppExchange package at a customer is not valid. per year and may contain multiple specializations equir R ● To learn more about PDO approvals, please refer to the PDO page or reach out to [email protected]

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