Health & Life Sciences

APAC ISV Industry Booklet Healthcare & Life Sciences

Welcome to the APAC ISV industry booklet for healthcare & life sciences 93% of CIOs and IT Leaders say that in order to compete, they need improvements in customer experience and customer-facing technology. To achieve this, initiatives to improve system integration and security are considered vital. AppExchange applications speed up and ease integration as they are built on the same platform as the Salesforce Customer 360. This enables CIOs to break down silos and securely integrate data and systems to achieve a single 360 customer view and therefore drive seamless customer experiences. The AppExchange further aligns with CIO priorities by providing industry-specific applications that further enable digital transformation in their sector. The AppExchange has over 7,000 apps and certified consultants. This curated booklet highlights some of the ISV solutions in the healthcare and life sciences industry that have the ability to execute in Asia Pacific. Chris Horn RVP ISV Sales APAC Salesforce

HLS ISV 360 Workforce Project & patient management scheduling Virtual health Health integrations Inventory Care & asset management management Workforce Payroll/ engagement awards Sales & Quality commercial & Safety ops Management APAC ISV Industry Booklet — Healthcare & Life Sciences 3

HLS ISVs ISVs that have a strong, proven use case for the industry The Quality and Safety Management solution Salesforce app helps businesses Pentalym’s digital stock management solution powers real-time, individualized manage quality and safety processes to ensure compliance with regulatory standards product identification - empowering hospitals and clinics to make data-driven (GMP, ISO, FDA, OSHA), offering deep industry solutions for Life Sciences, biotech, decisions, optimize inventory management, and improve operations and patient pharma, and med devices. Use cases: audits, CAPA, change gmt., complaints, outcomes. The integrated app suite enables digital patient charge sheets, including document mgmt., management review, safety incidents, non-conformance, risk 1.5 million medical devices and health-specific templates. The results are fewer mgmt., supplier mgmt., inspections, training mgmt., and product mgmt. PDM/PLM. inventory losses, better supply chain visibility, efficiency and accuracy improvements, and less time managing stock. Learn More > Learn More > Conga enables the entire HLS ecosystem with a rich set of revenue lifecycle Lumary is a leading global healthcare platform with complete end-to-end workflow solutions, including contract lifecycle management, document generation and and practice management solutions for disability, aged care, allied health and e-signature. Life Sciences manufacturers utilize Conga to streamline pricing, autism therapy providers. Developed hand-in-hand with industry experts, Lumary’s contracting, billing, and patient access operations. Healthcare organizations contract purpose-built software enables providers to optimize operations, uncover with providers and suppliers and communicate important care information to efficiencies, and maximize funding to achieve the best health outcomes for the patients/providers. people in their care. Learn More > Learn More > APAC ISV Industry Booklet — Healthcare & Life Sciences 4

Sage People is a flexible and highly-configurable global cloud solution built on Axtria SalesIQ™ is the only end-to-end sales planning and operations solution the Salesforce platform. Global automation and actionable insights empower HR built for the Life Sciences industry, enabling effective and motivated sales teams while delivering great experiences, supporting new ways of working and enabling to drive higher commercial success. With its comprehensive capabilities, Axtria the business to flow and people to thrive. For healthcare and Life Sciences, Sage SalesIQ™ provides a seamless flow of data to insights to action. The enterprise-grade People helps manage employees across departments and keep track of licenses and technology delivers improved productivity, efficiency, scalability, integration, and qualifications. security. Learn More > Learn More > With ServiceMax, service leaders, dispatchers, technicians, and sales can work With Skedulo’s Australian-built Deskless Productivity Cloud, organizations gain a together effectively to deliver better customer outcomes with the aid of the latest scheduling platform that meets the unique requirements of the NDIS and CDC. mobile tools, access to up-to-date service, entitlement, and asset information, Organizations like HealthStrong, Yooralla, and Baptcare use Skedulo to intelligently best-in-class service process flows, and deep insight into service profitability. Digital manage mobile worker data, including matching the right caregiver to the right job records help you maintain service history and compliance data for every piece of and facility, rostering, scheduling, dispatching, and efficiently routing workers, all equipment. while delivering seamless onsite care. Learn More > Learn More > APAC ISV Industry Booklet — Healthcare & Life Sciences 5

Seamlessly integrated into Salesforce omnichannel, SightCall enables AR-powered Mission Control is a project management and professional services automation video interactions that bring patients and clinicians together to solve problems in solution built natively on Salesforce. It provides healthcare businesses of all sizes real time in virtually any setting. Providers can easily initiate a video session from with a consistent process for planning, managing and measuring projects. Mission a scheduled appointment, chatbot, patient record or open case to deliver an Control offers a range of out-of-the-box features, including project management, improved, HIPPA-compliant patient experience with Sightcall for Salesforce Health resource capacity planning, resource utilization, revenue recognition, invoicing and Cloud or Service Cloud. profitability. Healthcare clients also benefit from the risks and issues tool which enables healthcare staff to proactively identify and report on potential risks that Learn More > could impact prospects. Learn More > The Care Access Managed Service Package connects providers and practitioners to the NDIA APIs seamlessly and efficiently covering all NDIA APIs using a simple automated workflow. As the CA package is maintained, all future API updates 2cloudnine offers the only Salesforce native, end-to-end payroll platform designed are completed by Care Access, therefore eliminating the need for end users to for mid-sized and large enterprises in Australia. From time & attendance and award update their integration. The platform removes manual processing and increases interpretation to onboarding, payroll, and right through to billing. We integrate automation resulting in a quick and realizable ROI. seamlessly with other on-platform applications and have significant experience Learn More > delivering our products across this industry sector. Learn More > FinancialForce PSA Cloud and ERP Cloud are specifically designed for services organizations. Combined with Salesforce they deliver a single solution for the whole opportunity-to-cash process. This ensures project delivery success, optimizes resource utilization, improves margins and streamlines billing and revenue management. Learn More > APAC ISV Industry Booklet — Healthcare & Life Sciences 6

EEnnjjooy ry reeaaddiinng ag abouboutt ttheshesee a appppss?? WWaannt tt to fo fiinndd ouout mt moorree?? AppExchange is the most trusted enterprise cloud marketplace with over 7000 apps ForFor m mororee in infforormmaattiionon on on A AppppEExxcchhaannggee and certified consultants to help you extend Salesforce in any department and industry. ssooluluttioionnss,, ddrroop up us a ls a liinnee o or gr geet it in tn toouucchh AppExchange apps have 10M+ installs and more than 117K customer reviews to help you wwiitth yh yoouur Sr Saalleessffoorrcce Ae Accccoouunnt Et Exxeeccuuttiivvee solve critical challenges and make smarter business decisions . The apps featured in these booklets have been selected based on their strong use cases in the selected industries, and an APAC presence with in-region support for our customers. APAC ISV Industry Booklet — Healthcare & Life Sciences 77

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