Shift Technology delivers AI-native SaaS solutions to 90+ insurance clients and SmartCOMM™ for Salesforce is the industry-leading enterprise document has analysed over 1.5Bn claims. Shift Intelligent Insurance Platform is an AI claims generation platform specifically designed to meet today’s complex customer needs. automation engine that increases the volume of touchless claims, empowers claims SmartCOMM helps enterprises deliver personalised, interactive communications professionals, and enables carriers to deliver the best claims experience. via customers’ preferred channels. Designed for the business user, SmartCOMM simplifies and standardises communications processes leading to improved internal Learn More > efficiency, increased ROI and better customer experience. Learn More > Live video support with AR and AI for customers, technicians, and providers. Escalate any conversation to a video call, so your team sees what your customer, technician, or patient sees. Remotely diagnose and guide to fast problem resolution. Learn More > EMEA ISV Industry Booklet — Insurance 5