A New Trajectory for Partners: From Projects to Platform PROJECT 1 PROJECT 2 PROJECT 3 FUTURE PROJECT Digital Transformation Acceleration of Customer Experience Refresh Multiple Brands Procurement Approvals Customer Complaints API End-users’ Contact Center API experience drives Omnichannel API assets Mobile API Customer Order API Results organically Reuse assets from achieved previous project Order History API Level of re-use Process Order API Reuse assets from previous project Each project Product API compounds value Customer API TIME Key: Net new asset Reusable asset
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