Manufacturing & Mining

APAC ISV Industry Booklet Manufacturing & Mining

Welcome to the APAC ISV industry booklet for manufacturing & mining 93% of CIOs and IT Leaders say that in order to compete, they need improvements in customer experience and customer-facing technology. To achieve this, initiatives to improve system integration and security are considered vital. AppExchange applications speed up and ease integration as they are built on the same platform as the Salesforce Customer 360. This enables CIOs to break down silos and securely integrate data and systems to achieve a single 360 customer view and therefore drive seamless customer experiences. The AppExchange further aligns with CIO priorities by providing industry-specific applications that further enable digital transformation in their sector. The AppExchange has over 7,000 apps and certified consultants. This curated booklet highlights some of the ISV solutions in manufacturing and mining industries that have the ability to execute in Asia Pacific. Chris Horn RVP ISV Sales APAC Salesforce

Manufacturing & Mining ISV 360 Workforce ERP / logistics scheduling Remote visual support SAP integration Document generation Safety / productivity Quality & Safety Management Asset & project Compliance management APAC ISV Industry Booklet — Manufacturing & Mining 3

Manufacturing & Mining ISVs ISVs that have a strong, proven use case for the industry HardHat helps mining and mining services companies manage stakeholders, clients, A comprehensive integrated tool for Manufacturing firms to implement, manage contractors, employees, operations, projects and safety on the platform. When and enhance workplace safety and compliance by seamlessly connecting all quality, operating in remote and high-risk locations, HardHat’s offline mobile applications health, safety, and environment workflow and data. Manufacturing processes and connect the field to the office, providing critical safety and operational information. supply chain management continue to increase in complexity. What used to be Using HardHat a client can enhance real-time data capture, removing inefficient controlled and contained within the manufacturing plant is now monitored, run and and legacy collaboration processes and improve decision-making in a high-risk and maintained globally. Building an effective risk and quality compliance system that demanding business environment. HardHat helps mining companies work safer, conforms to management standards like ISO 9000 among others, is imperative for faster and smarter even in the most challenging environments. companies that want to work efficiently and win over customers. Learn More > Learn More > Conga helps manufacturers solve complex processes along the value chain where Whether pulling widgets from a mold or pulling ore out of the earth, accurately contracts are executed, approvals are issued, and documents are generated and measuring and effectively recording production quantities is critical to operational signed. Conga’s revenue lifecycle management solutions help you conduct business excellence. Rootstock’s cloud manufacturing ERP makes it easy to record production with certainty, ensuring compliance and accuracy while managing orders across all wherever it occurs with the Rootstock Mobile app and makes facilitating inventory channels. moves and other transactions as easy as a tap of your finger. Learn More > Learn More > APAC ISV Industry Booklet — Manufacturing & Mining 4

Vigience Overcast provides 100+ prepackaged integrations with SAP ERP “as-a- Optimize operational processes with Waylay’s Digital Twin, an IoT monitoring Service”. The synchronous and asynchronous interfaces span data, process and UI platform for field service operations, asset management and remote maintenance. layers to seamlessly connect business processes across Salesforce and SAP. Ready- Digital Twin bridges the gap between connected assets and Salesforce business to-use, extendable solution bundles exist for SAP-connected field service, Customer processes, provides real-time visibility of assets in the field regardless of the number 360, quote & order management, manufacturing cloud and B2B commerce. of assets, and enables users to monitor and manage critical assets remotely — saving valuable time and resources. Learn More > Learn More > Engineers, operators, dispatchers, and managers can improve visibility into their critical assets and service information to achieve strict performance and productivity Skedulo provides companies with the ability to automate the scheduling of their goals by leveraging asset information. This minimizes downtime and improves workers and communicate with them instantly. With Skedulo, you can save valuable efficiency, extending mobile access to accurate equipment location, service history, time and control costs with optimized routing and scheduling. Better manage entitlement coverage, and contract information, providing the right information to complex projects to ensure skilled workers arrive on-site as needed. critical stakeholders and ensuring the appropriate management and maintenance of digital records. Learn More > Learn More > APAC ISV Industry Booklet — Manufacturing & Mining 5

SightCall connects your experts in a virtual, interactive environment where they can troubleshoot, train and resolve complex work orders with visual assistance, augmented reality and artificial intelligence insights. Learn More > Tavant Warranty On-Demand (TWOD) is an industry-leading, closed-loop enterprise- wide warranty management solution that brings together OEMs, suppliers, service channel partners, and customers in a real-time collaborative environment. It is the only native warranty management app on the Salesforce platform that enables a 50% increase in supplier recovery, 85% claims auto-processing, parts return optimization and automation of recall campaigns. Learn More > APAC ISV Industry Booklet — Manufacturing & Mining 6

EEnnjjooy ry reeaaddiinng ag abouboutt ttheshesee a appppss?? WWaannt tt to fo fiinndd ouout mt moorree?? AppExchange is the most trusted enterprise cloud marketplace with over 7000 apps ForFor m mororee in infforormmaattiionon on on A AppppEExxcchhaannggee and certified consultants to help you extend Salesforce in any department and industry. ssooluluttioionnss,, ddrroop up us a ls a liinnee o or gr geet it in tn toouucchh AppExchange apps have 10M+ installs and more than 117K customer reviews to help you wwiitth yh yoouur Sr Saalleessffoorrcce Ae Accccoouunnt Et Exxeeccuuttiivvee solve critical challenges and make smarter business decisions . The apps featured in these booklets have been selected based on their strong use cases in the selected industries, and an APAC presence with in-region support for our customers. APAC ISV Industry Booklet — Manufacturing & Mining 77

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