Not For Profit

APAC ISV Industry Booklet Not For Profit

Welcome to the APAC ISV industry booklet for not for profit 93% of CIOs and IT Leaders say that in order to compete, they need improvements in customer experience and customer-facing technology. To achieve this, initiatives to improve system integration and security are considered vital. AppExchange applications speed up and ease integration as they are built on the same platform as the Salesforce Customer 360. This enables CIOs to break down silos and securely integrate data and systems to achieve a single 360 customer view and therefore drive seamless customer experiences. The AppExchange further aligns with CIO priorities by providing industry-specific applications that further enable digital transformation in their sector. The AppExchange has over 7,000 apps and certified consultants. This curated booklet highlights some of the ISV solutions in the not for profit industry that have the ability to execute in Asia Pacific. Chris Horn RVP ISV Sales APAC Salesforce

Not For Profit ISV 360 Event Workforce management scheduling Document Care generation management Messaging NDIS integration Contact Impact centre measurement APAC ISV Industry Booklet — Not For Profit 3

Not For Profit ISVs ISVs that have a strong, proven use case for the industry Blackthorn.io (http://blackthorn.io/) empowers organizations with time to focus on You’re out to change the world, and we’d like to help. In time-critical situations their stakeholders instead of their processes with award-winning native-Salesforce like domestic violence, medical emergencies or wildlife rescue, you can become a applications that support customer engagement. As the 2022 Salesforce Product lifeline. Your inbound line can connect people to immediate assistance, often savings Partner of the Year in AMER & EMEA, Blackthorn is committed to providing the best lives. With your outbound messages, SMS-Magic can help you reach those in need, events, payments, & digital engagement apps for all industries. So whether you’re volunteers and donors in new, meaningful ways. looking to adopt a return-on-event mindset through live and digital events, mitigate compliance risks, communicate via SMS from Salesforce, or ensure your organization Learn More > can take payments quickly and securely from anywhere, Blackthorn is the ISV partner for your #digitalacceleration. Learn More > Lumary is a leading global healthcare platform with complete end-to-end workflow and practice management solutions for disability, aged care, allied health and autism therapy providers. Developed hand-in-hand with industry experts, Lumary’s purpose-built software enables providers to optimize operations, uncover Conga helps nonprofits make a greater impact in support of their cause. Automating efficiencies, and maximize funding to achieve the best health outcomes for the processes and managing digital documents and contracts help optimize the use of people in their care. resources, so nonprofits can spend time helping others. Conga’s revenue lifecycle management solutions help nonprofits free up hours with e-signatures, templated Learn More > forms, letters, contacts, and more. Learn More > APAC ISV Industry Booklet — Not For Profit 4

Natterbox has helped many nonprofits improve the efficiency of their fundraising Pendula is a proactive engagement platform helping Not For Profits engage with activities by simplifying outbound calling with the use of dial lists, preview dialer volunteers and create personalized supporter experiences that increase donor and click-to-dial. By integrating telephony with Salesforce, nonprofits also help their conversion, donation frequency and volume. Pendula’s workflow technology support lines to offer a sensitive and efficient experience to their users that improves requires no code or developer experience, enabling any user to create experiences in their call center effectiveness by dynamically routing callers to the most suitable minutes and engage via any channel. agent. Learn More > Learn More > With Skedulo’s Deskless Productivity Cloud, organizations gain a scheduling platform What if your community only had to fill out the same information once? If your that meets the unique requirements of the nonprofit industry. Nonprofits use organization uses Salesforce to operate, you can build more efficient, streamlined Skedulo to intelligently manage mobile worker data, including matching a worker processes with Formstack for Salesforce, a modular platform for data collection, to the right job and facility, scheduling, dispatching, and efficiently routing workers, automated document generation, digital signature and workflows where you can use whether they are full-time, casual, or volunteers. prefill alongside your data to power end-user experiences. Learn More > Learn More > APAC ISV Industry Booklet — Not For Profit 5

The Care Access Managed Service Package connects providers and practitioners Vonage Contact Center for Salesforce is the 100% native global business cloud to the NDIA APIs, seamlessly and efficiently covering all NDIA APIs using a simple telephony system for the world’s leading CRM platform. The highest rated voice automated workflow. As the CA package is maintained, all future API updates solution (over 730 five-star reviews) on the AppExchange, it enables personalized are completed by Care Access, therefore eliminating the need for end users to client relationships at enterprise scale, super-charges agent productivity from white update their integration. The platform removes manual processing and increases glove to high volume support, and provides artificial conversation intelligence (AI) to automation resulting in a quick and realizable ROI. enhance every touch point on every interaction. Learn More > Learn More > Socialsuite offers a simple, cost-effective reporting platform for teams committed to changing the world. Socialsuite Social Impact helps organisations, especially nonprofits, public foundations, social enterprises and NGOs, demonstrate the social return on activities. Socialsuite’s end-to-end nonprofit solution helps teams to start, improve and scale impact measurement in months, not years. With clearer, more reliable data, customers can secure increased funding, and engage board members, beneficiaries, and other stakeholders – while also freeing up resources to continue their important work. Learn More > APAC ISV Industry Booklet — Not For Profit 6

EEnnjjooy ry reeaaddiinng ag abouboutt ttheshesee a appppss?? WWaannt tt to fo fiinndd ouout mt moorree?? AppExchange is the most trusted enterprise cloud marketplace with over 7000 apps ForFor m mororee in infforormmaattiionon on on A AppppEExxcchhaannggee and certified consultants to help you extend Salesforce in any department and industry. ssooluluttioionnss,, ddrroop up us a ls a liinnee o or gr geet it in tn toouucchh AppExchange apps have 10M+ installs and more than 117K customer reviews to help you wwiitth yh yoouur Sr Saalleessffoorrcce Ae Accccoouunnt Et Exxeeccuuttiivvee solve critical challenges and make smarter business decisions . The apps featured in these booklets have been selected based on their strong use cases in the selected industries, and an APAC presence with in-region support for our customers. APAC ISV Industry Booklet — Not For Profit 77

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