Working with Support Help expedite the work on your case: Collaboration Continue Working Provide all Background Info • Work with support, do not wait • Streamline and organize • Be Present and Engage with on support information to help isolate support as teammates • Continue Internal Analysis problems faster • Be available • Avoid duplicating efforts • Provide a Business Impact • Be prepared • Share your results and • Reproduction Steps • Be active findings • Code • Be patient • Update Case Contact • Simplified Reproduction Do not use Partner Community groups as means to report or escalate support issues.