Retail

APAC ISV Industry Booklet Retail

Welcome to the APAC ISV industry booklet for retail 93% of CIOs and IT Leaders say that in order to compete, they need improvements in customer experience and customer-facing technology. To achieve this, initiatives to improve system integration and security are considered vital. AppExchange applications speed up and ease integration as they are built on the same platform as the Salesforce Customer 360. This enables CIOs to break down silos and securely integrate data and systems to achieve a single 360 customer view and therefore drive seamless customer experiences. The AppExchange further aligns with CIO priorities by providing industry-specific applications that further enable digital transformation in their sector. The AppExchange has over 7,000 apps and certified consultants. This curated booklet highlights some of the ISV solutions in retail that have the ability to execute in Asia Pacific. Chris Horn RVP ISV Sales APAC Salesforce

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Retail ISVs ISVs that have a strong, proven use case for the industry Things change fast in retail, and you need an agile, cloud ERP that can keep up. Excellence in the retail industry requires software that can evolve as quickly as your Whether you need to keep track of ever-changing consumer trends or are just trying company must to meet changing conditions in the regulatory environment and to keep stock on the shelves for your next promotion, Rootstock Cloud ERP on the broader marketplace. Run everything from hazcom to incident management to Salesforce Platform has you covered—even when you add eCommerce. environmental compliance from a single solution. Learn More > Learn More > eCommerce 3.0 for small/medium retailers built completely within Salesforce. Medallia Experience Cloud (MEC) is one of the leading experience management Launch multiple storefronts under one license in one Salesforce org. Centralize your platforms for retailers. MEC captures customer feedback, using AI to analyze the website, CMS, sales, POS, products, orders, customer service and marketing for data, and together with Salesforce, enables employees to take action to improve your team to see in real-time. Gone are the days of endless integrations to keep your customer experiences at scale and in real-time. MEC delivers measurable loyalty systems in sync. Free up your time to grow your business. benefits, including higher customer retention, increased lifetime spend, and reduced churn. Learn More > Learn More > APAC ISV Industry Booklet — Retail 4

The RevTrax Offer Management platform provides a digital couponing solution to DocuSign Agreement Cloud for Salesforce helps businesses streamline how they leading retailers who want a turnkey way to execute offers via Marketing Cloud. We prepare, sign, act on and manage vital documents such as loan agreements, act as a bridge between POS and Marketing Cloud, making it easy to execute offers retail contracts, and risk and liability forms - all integrated with Salesforce. With via marketing cloud. Since 2008, we’ve worked with leading retailers across every DocuSign, organisations can do business faster with less risk, lower costs, and category to control, measure, and optimize offers. better experiences for customers, partners, and employees. Today, over a million customers and more than a billion users in over 180 countries use DocuSign to Learn More > accelerate the process of doing business and simplify people’s lives. Learn More > Sitecore is the leading provider of end-to-end digital experience software. Unifying data, content, commerce, and experiences, our SaaS-enabled, composable Marketplacer is equipped with all the tools and functionality needed to quickly platform empowers organizations to deliver unforgettable interactions across every build successful and scalable online marketplaces. Marketplacer has a cartridge touchpoint. Our solution provides the cutting-edge tools brands need to build for Salesforce Commerce Cloud available in the Salesforce AppExchange. The stronger connections with customers while creating content efficiencies to stand out Marketplacer solution helps retailers increase customer purchase frequency as transformation and innovation leaders. by catering to the diverse needs of consumers - as well as their basket size - by Learn More > introducing new, related items which have a substantial trickle-down impact on net revenue. With Marketplacer, retailers create a seamless customer experience by offering related products around the retailer’s vertical and expanding product lines unavailable via competitors. Built natively on Salesforce, our retail Super-App builds customer engagement and Learn More > strengthens loyalty with an end-to-end solution in a single app experience. We enable brands to connect, inspire and transact with customers wherever they are via email, messaging and video chat, appointment booking, events, personalised recommendations, and a seamless checkout. In this new era of retail, personal really is powerful. Learn More > APAC ISV Industry Booklet — Retail 5

EEnnjjooy ry reeaaddiinng ag abouboutt ttheshesee a appppss?? WWaannt tt to fo fiinndd ouout mt moorree?? AppExchange is the most trusted enterprise cloud marketplace with over 7000 apps ForFor m mororee in infforormmaattiionon on on A AppppEExxcchhaannggee and certified consultants to help you extend Salesforce in any department and industry. ssooluluttioionnss,, ddrroop up us a ls a liinnee o or gr geet it in tn toouucchh AppExchange apps have 10M+ installs and more than 117K customer reviews to help you wwiitth yh yoouur Sr Saalleessffoorrcce Ae Accccoouunnt Et Exxeeccuuttiivvee solve critical challenges and make smarter business decisions . The apps featured in these booklets have been selected based on their strong use cases in the selected industries, and an APAC presence with in-region support for our customers. APAC ISV Industry Booklet — Retail 66

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