IT Infrastructure ISVs Enable your users with a Centralised Knowledge Base, WalkMe, the leading digital adoption platform, overlays delivering timely contextual information from any source. on any application including all Salesforce offerings, to Seamlessly integrated within the Salesforce Platform and identify where workflows are challenged and provide the accessible across any device. Decrease support inquiries personalised guidance and automation necessary to help by 70%, enhance productivity, reduce risk of non- your people get the job done. Time to value is measured compliant users. Foster progress through comprehensive in weeks as adoption surges and compliance risk is monitoring of content utilisation and app engagement mitigated on critical workflows. WalkMe is designed for from rich, well structured, secure data stored in your the scale, governance, privacy and security demands of trusted Org, with in-built analytics. Use cases | User enterprise customers with the industry’s best professional Onboarding, Knowledge management, Change service and support. Trusted by over 2000 global management and Sales/Service Enablement. customers and 27% of the Fortune 500. Learn More > Learn More > InsideBoard AI is an AI Success Copilot Platform for Change management and Operational Excellence. It is a SaaS solution that ensures Customers Transformation Success by pushing employees to take actions to be onboarded on Salesforce or other systems. This solution is KPI driven and its AI tool personalises coaching and communication. Learn More > EMEA ISV Industry Booklet — Telecommunications 22
Salesforce ISV Industry Booklet - Telcommunications Page 21 Page 23