LETTER FROM THE EXCHANGE The Editor Winter 2024 Salesforce AppExchange Trust positioned as a Leader Issues in SaaS Marketplaces Analyst Report. This time of year, love is in the air and it got me thinking ... AppExchange has been recognized as a Leader in The romance is pawsome but trust is what makes it last. Since Forrester Wave™: SaaS Marketplaces, Q4 2023 analyst report. trust is such a hot topic these days around technology (especially AI), my team and I thought this would be the perfect time to dig into it. We can call this the “trust issues” issue. Forrester’s evaluation of nine of the most significant providers in the category found that Salesforce is Read the latest from expert Salesforce free Salesforce Labs apps. As always, a Leader. We are recognized for the breadth we’ve packed in some fun and feel-good Ben and MVPs sharing the apps they love and scale of our SaaS solutions. treats, too. So cozy up and enjoy. It’ll be and trust. We also have an update from Salesforce EVP & GM of AI, Clara Shih, fun, trust us. and highlights of the latest and greatest Enjoy, Download the report Appy 3
The Exchange Winter 2024 Page 2 Page 4