Utilities

APAC ISV Industry Booklet Utilities

Welcome to the APAC ISV industry booklet for utilities 93% of CIOs and IT Leaders say that in order to compete, they need improvements in customer experience and customer-facing technology. To achieve this, initiatives to improve system integration and security are considered vital. AppExchange applications speed up and ease integration as they are built on the same platform as the Salesforce Customer 360. This enables CIOs to break down silos and securely integrate data and systems to achieve a single 360 customer view and therefore drive seamless customer experiences. The AppExchange further aligns with CIO priorities by providing industry-specific applications that further enable digital transformation in their sector. The AppExchange has over 7,000 apps and certified consultants. This curated booklet highlights some of the ISV solutions in the utilities industry that have the ability to execute in Asia Pacific. Chris Horn RVP ISV Sales APAC Salesforce

Utilities ISV 360 Asset Billing management Offline forms, checklists IoT / Asset Monitoring Back-up and restore Project management Dev ops APAC ISV Industry Booklet — Utilities 3

Utilities ISVs ISVs that have a strong, proven use case for the industry Aptumo is billing software created for the water sector. Native to the Salesforce With ServiceMax, utility workers are digitally-enabled with the right information platform and developed by specialists in customer management for water utilities, and tools to manage their work, their assets, and their customers. Integrations with Aptumo is agile, flexible, scalable, and futureproof. Using a single data model that critical utility applications optimize the execution of both short-cycle operations doesn’t need complex integrations, it’s the next-generation billing solution that helps - emergency work, meter services, compliance jobs, maintenance and inspection water companies improve customer experience, enables digitization, and reduces - and long-cycle operations such as outage management that encompass multiple cost-to-serve. days, tasks, and people. Learn More > Learn More > OwnBackup is a leading SaaS data protection platform for organizations that Copado is a leading native DevOps & Testing platform for Salesforce. We enable use Salesforce. OwnBackup empowers utility organizations to realize their digital faster, error-free digital cloud deployments and upgrades with continuous transformation goals by securing and protecting mission-critical data. Capabilities integration and deployment technologies. All this is delivered via an enterprise-class like data security, backup and recovery, archiving, and sandbox seeding provides developer platform that is 100% native and fully integrated with Salesforce DX and solutions that allow organizations to grow and meet the needs of the always-evolving Salesforce Clouds. energy and utility sector. Learn More > Learn More > APAC ISV Industry Booklet — Utilities 4

Leankor is a highly collaborative and composable work and project management Optimize operational processes with Waylay’s Digital Twin, an IoT monitoring solution. Recognized by Gartner as a solution in the emerging market of collaborative platform for field service operations, asset management and remote maintenance. work management, it moves beyond basic project management to orchestrate Digital Twin bridges the gap between connected assets and Salesforce business large-scale projects and drive complex business strategies. Built on the Salesforce processes, provides real-time visibility of assets in the field - regardless of the number Cloud and being 100% native, it helps you deliver faster by seeing your portfolio, of assets - and enables users to monitor and manage critical assets remotely, saving resources, and projects all in one place. valuable time and resources. Learn More > Learn More > Utilities serve many roles in the generation and consumption of energy. From the replacement of critical distribution infrastructure to the execution of demand Youreka’s Salesforce-native mobile offline application guides technicians or field reduction and renewable energy procurement programs to serve their customers, workers through complex procedures. Youreka works specifically with the Utilities Sitetracker supports utilities with the project, asset, finance, vendor, and work sector by supporting use cases such as vegetation management, short cycle work, management tools to complete projects on time and within budget. safety inspections, pole and line assessments, and leak detection. This allows field workers to quickly move from site to site in an offline context, increases worker, Learn More > customer and environmental safety by guiding field workers through standardized and repeatable processes, and increases data efficiency by allowing field workers to confirm and make updates to existing equipment attributes. Learn More > APAC ISV Industry Booklet — Utilities 5

EnEnjjooyy r reaeaddiinngg a abobouutt tthehessee a appppss?? WWaannt tt to fo fiinndd oouutt m morore?e? AppExchange is the most trusted enterprise cloud marketplace with over 7000 apps ForFor m mororee in infforormmaattiionon on on A AppppEExxcchhaannggee and certified consultants to help you extend Salesforce in any department and industry. ssooluluttioionnss,, ddrroop up us a ls a liinnee o or gr geet it in tn toouucchh AppExchange apps have 10M+ installs and more than 117K customer reviews to help you wwiitth yh yoouur Sr Saalleessffoorrcce Ae Accccoouunnt Et Exxeeccuuttiivvee solve critical challenges and make smarter business decisions . The apps featured in these booklets have been selected based on their strong use cases in the selected industries, and an APAC presence with in-region support for our customers. APAC ISV Industry Booklet — Utilities 66

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