DELL BOOMI AND AMEX GLOBAL BUSINESS TRAVEL The Skinny: American Express Global Business Travel (GBT) is a joint venture with American Express that provides end-to-end business travel tools to optimize travel management and provide a better traveler experience, all while saving money for businesses. Prasant Panicker is the Engineering Director of GBT Enterprise Architecture and Engineering, and is responsible for setting up and maintaining corporate applications from scratch. The Challenge: After GBT split from American Express and became a joint venture, a transitional service agreement between the two companies allowed GBT to use American Express systems and services until it set up its own. There was a cost associated with this — in addition to being dependent on the parent company to meet the team’s needs, Panicker and his team had to stand up corporate applications with very strict time lines. With all these applications and platforms spread out across the globe with tight time lines, Panicker knew he needed an integration platform immediately. Enter Dell Boomi. 7