Impact Pillar eBook

Impact Pillar eBook Leading together

Table of Contents Chapter 1 | Learn Prepare for the journey by reflecting on your values, listening, and learning Chapter 2 | Get Started Kick off your journey with recommended actions and examples Chapter 3 | Build Build structure and policies for continued action Chapter 4 | Expand Expand your initiatives to the next level Chapter 5 | Iterate Leverage our list of resources and celebrate your progress along the way TABLE OF CONTENTS | 2

ITERATE Let’s lead and celebrate progress together We are embarking on this journey together to first learn from and inspire each other, then make the most change possible and celebrate success together. This guide can serve as a map to your journey no matter your starting point. EXPAND GET STARTED BUILD LEARN CELEBRATE PROGRESS | 3

Purpose of this eBook We believe that Equality and Sustainable Development are evolving journeys we are on together. Because every organization is at a different point in the journey, this guide is designed to help you regardless of where you are and where you started. Depending on your goals and previous accomplishments, you can skip ahead to the appropriate chapter. This guide is not exhaustive because we are still learning with you. We want to inspire one another to take action on the important topics of equality, diversity, and sustainable development. While there’s no end to this journey, we want to celebrate success and progress together along the way. PURPOSE OF THIS EBOOK | 4

Chapter 1: LEARN CHAPTER 1: LEARN | 5

Recognizing how partners impact Learning from each other and inspiring strong social values across our Partner Ecosystem. CHAPTER 1: LEARN | 6

What do you values want to create an impact with? At Salesforce, we believe that we can enable, collectively as an ecosystem, the most change possible in our communities. We’ve heard feedback from partners that you want to be part of a network that is known for equality and many of our partners are already leading the way to create this impact. CHAPTER 1: LEARN | 7

Prepare for the journey ahead To begin this journey, we recommend Sustainable Development that partners start by learning. Trail Trailhead is a great starting point that covers a variety of topics including the business value of equality, inclusive leadership, and recruiting veterans. Click to view two introductory trails on Sustainable Development and Equality. Equality Trail CHAPTER 1: LEARN | 8

Chapter 2: GET STARTED CHAPTER 2: GET STARTED | 9

Kick off your own equality journey Join a Commitment to Equality Start by joining an existing commitment to workplace equality. The CEO Action Pledge is the Get started with largest Diversity and Inclusion pledge representing 1600+ CEOs across 85 industries. Many these simple but Salesforce partners (including Accenture, Docusign, IBM and more) have already joined the impactful actions pledge to support a more inclusive workplace. and policy changes Provide Employee Diversity Training Develop your own employee training materials on diversity and inclusion topics or leverage Trailhead. A well-designed training will empower underrepresented groups, enhance collaboration and improve interpersonal skills. Donate to Nonprofits Provide monetary donations to nonprofits or match your employees’ donations. The Pledge 1% global movement offers a flexible framework for companies to donate a mix of equity, time, product and profit. Companies in 100 different countries have used this methodology to reach their philanthropy goals. Offer Employee Volunteer Time Off (VTO) Turn your employees into citizen philanthropists with a VTO policy that gives them the opportunity to volunteer during work hours at the organizations of their choice. From beach or park cleanups to animal shelters, there are countless options that also serve as great team bonding. Participate in Local Diversity & Inclusion Initiatives Identify the needs in your community and get connected to local initiatives. For example, Girls Who Code works towards closing the gender gap in entry-level tech jobs by targeting traditionally under-resourced schools and universities. CHAPTER 2: GET STARTED | 10

Partners have found that small efforts add upover time Monetary Support Through the Traction for Good community engagement program, Traction has provided $2.5M in grants to nonprofits and has DocuSign IMPACT Foundation taught 800+ kids how to code in workshops. Since the 2015 program launch, employees have logged 50,000 volunteer hours or Employee Volunteer Time-Off 6,000 days of service. The DocuSign IMPACT Traction employees are encouraged foundation also matches employee donations to take VTO and have logged to almost 2,000 qualifying 501(c)(3)s. 1,100 volunteer hours. Commitment to Equality Listen to how Traction on In addition to joining both Pledge 1% Demand combines business and and the CEO Action pledge for Diversity a commitment to social impact. & Inclusion, DocuSign has a product donation program available in over 200 CHAPTER 2: GET STARTED | 11

Chapter 3: BUILD CHAPTER 3: BUILD | 12

Build structure for future actions Publish a Values Mission Statement In a public commitment or mission statement, let your customers know how you are in the business of doing good. Articulate how your organization intends to take action towards improving diversity and inclusion at your workplace. This can include setting goals such as minority representation and/or hiring targets, which you can adapt by region. Create a Policy for Sustainable Development Initiatives Draft and publish a company policy that summarizes your organization’s approach to sustainability. Examples include sustainable operations guidelines, emissions targets, or how you incorporate outside initiatives such as the UN Sustainable Development Goals, 1t.org as tactics to live out your values. Establish Employee Resource Groups Support the organization of employee resource groups (ERG) such as a Black Employee Community or Women’s Network based on what is appropriate for your region. ERGs encourage open conversations and awareness of equality issues across different offices and departments. These groups empower any employee to support their peers by becoming informed allies. Implement Recruiting Programs Implement best practices for inclusive hiring at your organization. Beyond hiring practices, develop programs (such as Talent Alliance and Pathfinder) to boost the diversity of your hiring pipeline by offering trainings and expanding your search to a broader set of qualified individuals particularly in areas where remote work can expand your range. Dedicate a Resource to Support D&I Initiatives A dedicated person or team can define diversity and set appropriate targets for your company and region. They can facilitate and encourage open dialogue on equality and diversity topics and be a champion for continued areas of improvement and more. CHAPTER 3: BUILD | 13

Partners benefit from creating policies and structure Employee Programs “Commitment to diversity and Cognizant initiatives include “Propel” inclusion can change not only women’s leadership development program what we’re capable of achieving and 5 employee resource groups. 40% of at Cognizant - but also what the recent new hires are women. whole world can achieve.” Sustainable Development Policy Cognizant sets and revises ambitious — Brian Humphries, CEO targets. In 2015, Cognizant India set a goal to source 20% of its energy from wind and solar sources. In 2018, renewable energy increased to 23%. CHAPTER 3: BUILD | 14

Chapter 4: EXPAND CHAPTER 4: EXPAND | 15

Expand your initiatives to the next level Design a Company Action Plan Regularly update a company action plan with specific steps and milestones related to diversity and inclusion. The action plan can incorporate all areas of diversity and inclusion mentioned in Get creative and this guide. Share the plan and year over year progress with employees to keep them engaged in the journey. lead your industry with more complex Track Employee Diversity Metrics intitatives Make efforts to track employee diversity metrics at your company, as defined by your region and country. Beyond demographic data, start collecting information on recruitment, retention, or advancement by race and/or gender. If applicable, differentiate between technical and non- technical roles. See Salesforce data, including areas of progress and areas of opportunity here. Conduct Equal Pay Audits Perform equal pay audits (or pay gap analysis) with salary adjustment as needed to close the pay gap between genders and races. Start by determining the scope, then conduct an investigation to determine any adjustments and repeat annually if possible. Encourage Supplier Diversity Encourage supplier diversity by subcontracting with and supporting diverse owned businesses through purchasing practices. Seek certified diverse suppliers that bring innovation and go beyond compliance to positively impact local communities, ecosystems, and the environment. Join the UN Global Compact The UN Global Compact encourages business to implement sustainable policies and report on their implementation. Thousands Join thousands of other companies around the world and take steps to support UN goals. CHAPTER 4: EXPAND | 16

Partners create a culture of equality in and outside the workplace Employee Metrics and Equal Pay UN Global Compact Accenture is committed to a 50-50 gender Accenture partners with the UN to develop the balanced workforce by 2025. They are closing Global Compact. With Accenture Sustainability the gender gap with flexible work, employee Services + Salesforce Sustainability Cloud, networks and mentorship programs. companies can track, measure and act on a range of initiatives: reporting on carbon usage, Supplier Diversity supporting customer engagements, creating Through a Diverse Supplier Development positive consumer experiences, meeting program (DSDP), Accenture has registered over regulatory requirements and developing new 165 diverse suppliers across the globe. business models. CHAPTER 4: EXPAND | 17

Chapter 5: ITERATE CHAPTER 5: ITERATE | 18

There is no end to the impact journey... We’re all learning toether Once you’ve implemented new programs and policies, evaluate their success and continue iterating as you learn more from your employees, customers, and the Salesforce partner community. When you’re ready to share all the ways you’re showing up as a leader in your organization and in your community, complete the Impact Survey to earn points towards your Trailblazer Score. Fill Out The Partner Impact Survey Report that you have completed actions in the following categories: • Commitment to Equality • Talent Alliance • Ownership Diversity or Leadership Diversity • Sustainable Development CHAPTER 5: ITERATE | 19

partners.salesforce.com

Looking for more information? Check out the following resources: FY23 Partner Impact Page Salesforce.org Salesforce Trailhead Cultivate Equality at Work | Salesforce Trailhead Business Value of Equality Trail Value of SDG Trails Learn Inclusive Leadership Practices Recruiting Veterans Trail Resources Create a Sustainable Future Sustainable Development Salesforce Environmental Sustainability UN Sustainable Development Goals SDG Compass Guide CHAPTER 5: ITERATE | 20

Join a Commitment to Equality CEO Action pledge for Diversity & Inclusion Provide Employee Diversity Training Trailhead Cultivate Equality at Work BusinessNewsDaily How to Create a Diversity Training Program Forbes Effective Ways to Educate Employees on Diversity Donate to Nonprofits Get Started Pledge 1% and 1t.org Salesforce + Red Cross Supporting Our Ohana During the Resources California Wildfires Offer Employee Volunteer Time Off (VTO) Salesforce Citizen Philanthropy and Strategic Programs Zenefits 6 Example VTO Policies Employers Should See Participate in Local Diversity & Inclusion Initiatives Girls who Code CHAPTER 5: ITERATE | 21

Publish a Values Mission Statement Salesforce Equality Accenture Inclusion and Diversity in the Workspace PWC Our commitment to diversity Create a Policy for Sustainable Development Initiatives Salesforce Stakeholder Impact and Global Environmental Policy UN Sustainable Development 17 GOALS SDG Compass Guide Build Establish Employee Resource Groups Resources Salesforce equality groups DocuSign equality groups Forbes How to foster workplace belonging through successful ERGs HBR What Black Employee Resource Groups Need Right Now Implement Recruiting Programs Salesforce Talent Alliance, Pathfinder and Salesforce military Google CS First, Code Next, and Tech Exchange SHRM 5 Steps to Improve Diversity Recruiting Dedicate a Resource to Support D&I Initiatives Tony Prophet and his team are dedicated to advancing equality at Salesforce HBR Do You Know Why Your Company Needs a Chief Diversity Officer? CHAPTER 5: ITERATE | 22

Design an Equality Company Action Plan Salesforce Equality page Salesforce Want to Become a Data-Driven Organization? Deloitte Equality plan HBR The 10 Commitments Companies Must Make to Advance Racial Justice Track Employee Diversity Metrics Salesforce Equality Data Visualization BCG Tracking and Measuring Diversity Expand SurveyMonkey How to measure Diversity and Inclusion for a stronger workplace Resources Conduct Equal Pay Audits Salesforce 2020 Salesforce Equal Pay Update, Gender Equity in Tech and 5 Ways to Honor and Advance Equal Pay McKinsey Confronting the early-career gender gap Equality Human Rights Equal pay audit for larger organisations UN Everything you need to know about equal pay Encourage Supplier Diversity Salesforce Supplier D&I Information HBR Why you need a supplier diversity program Bain US Supplier Diversity Policy Join the UN Global Compact UN Global Compact CHAPTER 5: ITERATE | 23