The Close-up How Avochato Solves Anna’s Challenges See an example of how a COO could use Avochato for both patient and staff communications to keep a Excellent patient communication series of clinics running smoothly. Avochato provides Anna’s organization with an easy way to stay in touch with patients. This improves their experience and makes it more likely they will continue to be long-term patients. Increased staff productivity Avochato helps healthcare admins manage multiple SMS patient conversations at once from a single interface. Teams can automate the recurring tasks and have more free time to dedicate to issues that require personal human interaction. ANNA SASAKI Staff recruitment and scheduling COO, Happy Family Medical Centers Avochato can be used to recruit talent by contacting candidates, asking pre-qualifying questions, and Anna needs to ensure all nursing shifts are covered and that patients have scheduling interviews. Then, it can be used to privately consistently positive experiences. coordinate shift details. Her Goals: Her Challenges: - Keep patient information secure - Patients who report poor-quality relationships with their physicians are - Build and maintain patients’ trust 3x more likely to leave the practice - Hire and retain staff - 96% of patient complaints are about poor communication and service - Current medical professional shortage makes recruitment difficult LEARN MORE ABOUT AVOCHATO