The Big Picture Avochato seamlessly integrates with Salesforce Efficiency and allows healthcare providers to communicate The Challenge: Sending individual effectively, efficiently, and securely. SMS messages doesn’t scale. The Solution: Avochato allows companies to manage multiple conversations at once from one easy-to-use intuitive interface. Efficacy The Challenge: Large communication channels are not always effective. Emails often go unread and phone calls aren’t picked up. The Solution: Avochato facilitates text messaging which has a 98% open rate, making it an extremely effective channel for important, time-sensitive messages. Automation The Challenge: Healthcare providers need to be quick and efficient while maintaining a personal customer experience. The Solution: Avochato enables you Compliance to automatically send personalized messages to multiple recipients The Challenge: Healthcare communications with based on Salesforce triggers. patients contain sensitive information that must Plus, each patient can reply and be protected following HIPAA requirements. seamlessly start a one-on-one The Solution: Avochato is fully HIPAA compliant. conversation with an agent. Messaging data is always encrypted and securely stored. Information is only accessible to authorized individuals, and enterprise audit logs show who accessed what and when.