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A partner ecosystem designed to maximize customer success Organizations like yours are often looking for new ways to understand and connect with your customers and build lasting relationships that will help you grow your business. The power of Salesforce’s Customer 360 platform lies in its ability to connect every customer, empower every employee, and deliver continuous innovation, but it can be quite complex to create an integrated 360-degree view of every customer. For many companies, it’s incredibly beneficial to bring on a partner with deep industry knowledge, Salesforce experience, and technical capabilities. “As customer implementations become more complex and mission-critical, the Salesforce ecosystem will grow faster than Salesforce.” - IDC, 2019 6 Strategizing and executing on functionality and integration requirements Determining a Salesforce solution that works with your business processes Developing, managing, and tracking project plans Tailoring the solution to meet your specific needs Identifying opportunities to drive efficiency and growth using Salesforce Investigating possible add-ons and integrations Ensuring the project is completed on time and on budget How consulting partners add exceptional value: A good partner will make sure you’re getting the maximum benefit from your Salesforce investment. Every project is different, but a partner can help by: To learn more ways that consulting partners help, check out The ABCs of Consultants on AppExchange.

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