Complete the true 360° view of your customers by connecting, managing, and Vonage Contact Centre for Salesforce is the 100% native global business cloud analysing customer reviews and questions with nearly 50 integrations including: telephony system for the world’s leading CRM platform. The highest rated voice Amazon, Google My Business, Google Play Store, Apple App Store, Ocado, Trustpilot, solution (5* over 736 reviews) on the AppExchange, it enables personalised client Bazaarvoice, PowerReviews and Yotpo. Reputation Studio aggregates reviews into a relationships at enterprise scale, super-charges agent productivity from white glove to single dashboard, enabling direct engagement and unlocking AI-powered high volume support, and provides artificial conversation intelligence (AI) to enhance customer insights. every touch point on every interaction. Find out more > Find out more > Live video support with AR and AI for customers, technicians, and providers. Escalate any conversation to a video call, so your team sees what your customer, technician, or patient sees. Remotely diagnose and guide to fast problem resolution. SightCall customers cross many industries including manufacturing, telco, insurance and utilities. Find out more > EMEA ISV Industry Booklet – Professional Services
Professional Services Page 11 Page 13