Utilities ISVs Fusion Risk Management helps utilities weave risks factors Zuora helps customers with Order to Revenue into their business continuity, operational resilience, and transformation, launch and monetise new services and incident management programs to prepare, manage, large scale billing modernisation. 4 core utility plays for analyze and act on any business disruption. Fusion Zuora are 1) Connected Home Services (EDF, Hive, Iren) uniquely empowers utilities to achieve operational 2) Connected Mobility Services (Enel, Eni, a2a, Origin) 3) resilience and deliver on customer commitments today OTT B2B Aggregate adjacent services (Total, a2a, Enel) and in the future by providing a dynamic, 360° view 4) Energy Platform as a service & Convergent invoicing of risk across employees, third parties, processes, and (schneider Electric, Enel). technologies. With Fusion, utilities can better understand Learn More > how they operate, anticipate and mitigate crises before they occur, and respond with agility. Learn More > EMEA ISV Industry Booklet — Utilities 5