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Utilities ISVs ISVs that have a strong, proven use case for the industry SmartCOMM™ for Salesforce is (one of) he industry-leading Utilities today face the imperative of modernizing enterprise document generation platform for utilities the grid to ensure it’s reliable, equitable, resilient, companies, specifically designed to meet today’s complex and decarbonized. This requires a strategic blend of customer needs. SmartCOMM enables enterprises decarbonization initiatives and robust investment into to effortlessly deliver personalised, interactive and private networks. Sitetracker empowers utilities to compliant communications through customers’ preferred manage their enterprise-scale projects, sites and assets to channels – at tremendous scale. Designed for the support initiatives from initial planning to construction to business user, SmartCOMM streamlines and standardises O&M as they navigate toward the energy future. communications processes leading to improved internal Learn More > efficiency, increased ROI and better customer experience. Learn More > Aptumo is a next-generation billing and CRM system With ServiceMax, utility workers are digitally-enabled designed specifically for water utilities. It’s powered by with the right information and tools to manage their Salesforce and is a cost-effective innovative solution for work, their assets, and their customers. Integrations with the modern digital era. Built by water sector experts for critical utility applications optimize execution of both the water sector, Aptumo was designed from the ground short cycle operations—emergency work, meter services, up to meet all your current and future service needs and compliance jobs, maintenance and inspection—and long challenges. cycle operations, such as outage management, that Learn More > encompass multiple days, tasks, and people. Learn More > EMEA ISV Industry Booklet — Utilities 4

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