The Solution Silverline maps out a solution using Marketing Cloud to help launch relevant campaigns targeting the appropriate user base through the proper channels. Patient Retention The Challenge: Difficulty in providing personalized experiences to patients can cause undesirable outcomes, a breach of trust, and low levels of satisfaction. Patient Aquisition The Solution: Silverline uses industry expertise The Challenge: Patients want to have to enhance the pre- and post-patient journey experiences where they are seen, heard, with targeted outreach specific to your patient. and known. Patients prefer organizations With real-time engagement and the power of that continue to innovate in understanding analytics, Marketing Cloud enables the their customer. improvement of your content strategy by communicating the right message, through the The Solution: Silverline helps identify right channel, every time. patient interactions based on a patient’s interests and needs. This customization improves engagement, increases the likelihood of conversions, and leads to a seamless user experience. Automate with AI 360-View of Patients The Challenge: AI is not yet proven in today’s The Challenge: When your current tech stack healthcare market with providers. Much is consists of siloed systems that don’t speak to one unknown and there are many experiences to be another, a patient’s overall experience is fragmented. learned, so how should you incorporate AI? Whether it is ambulatory care, acute care, or The Solution: Einstein AI’s potential in healthcare post-acute care, a patient, their household, and care lies in its ability to foresee disease risks, helping to in delivery should always remain consistent. facilitate early intervention and preventive The Solution: Silverline positions Data Cloud to measures by analyzing patient data and identifying create a unified patient record that fosters patterns that signal health risks. This empowers personalized care, informed decision-making, and healthcare providers to tailor personalized improved collaboration. The platform helps approaches to disease prevention and streamline providers facilitate proactive interventions and patient management. enhance patient engagement, paving the way for better health outcomes and more efficient operations.