Sitecore is a leading provider of end-to-end digital experience software. Unifying FinancialForce Professional Services Cloud and ERP Cloud are specifically designed data, content, commerce, and experiences, our SaaS-enabled, composable platform for service organizations. Combined with Salesforce they deliver a single solution for empowers brands to deliver unforgettable interactions across every touchpoint. Our the whole opportunity-to-renewal process. This ensures project delivery success, solution provides the cutting-edge tools brands need to build stronger connections optimizes resource utilization, improves margins, and streamlines billing and revenue with customers while creating content efficiencies to stand out as transformation management. and innovation leaders. Learn More > Learn More > DocuSign Agreement Cloud for Salesforce helps businesses streamline how they prepare, sign, act on and manage vital documents such as customer onboarding Natterbox is the global solution 100% native on the Salesforce platform. Integrated contracts, insurance policies and liability clauses - all integrated with Salesforce. and managed inside Salesforce, Natterbox’s 5-star CTI and contact centre solution With DocuSign, organisations can do business faster with less risk, lower costs, and hosts a range of features including IVR, ACD, click-to-dial, call recording, call better experiences for customers, partners, and employees. Today, over a million routing, auto-logging, call coaching, voice transcription and sentiment analysis. customers and more than a billion users in over 180 countries use DocuSign to By integrating telephony with Salesforce, the Insurance sector can meet their accelerate the process of doing business and simplify people’s lives. regulatory requirements, whilst enabling their support agents to offer a personalised experience that will improve their call centre effectiveness by dynamically routing Learn More > callers to the most suitable agent, along with catering for self service demands. Learn More > Vonage Contact Center for Salesforce is the 100% native global business cloud telephony system for the world’s leading CRM platform. The highest rated voice solution (over 730 five-star reviews) on the AppExchange, it enables personalized client relationships at enterprise scale, super-charges agent productivity from white glove to high volume support, and provides artificial conversation intelligence (AI) to enhance every touch point on every interaction. Learn More > APAC ISV Industry Booklet — Insurance 5