Financial Services “The technical speed-to-market is light years faster, and then you layer on the trusted feeling that customers get from Salesforce in your Meet nCino infrastructure.” — Trisha Price, EVP of Product Development With nCino’s Bank Operating System, built on the Salesforce Platform, and Engineering, nCino financial institutions can deliver the speed and digital experience that customers expect, backed by the quality and transparency that bankers need. Fostering Collaboration “One of the biggest challenges was the lack of a tool for teams to collaborate across the bank,” says Trisha Price, EVP of Product Development and Engineering at nCino. Processes like opening a deposit account or applying for and approving a loan involves engagement across several different teams like underwriting, the back office, and others. “Prior to nCino, there were often siloed systems where people might do each of those functions, but there wasn’t a system of engagement for these various departments to collaborate in one place digitally. The goal was to help drive transparency and efficiency across these types of processes.” Earning Trust in a Legacy Industry When it comes to strategic advantages of going to market with Salesforce, Price pointed out: “Banks, traditionally, haven’t put major processes in the cloud. They may have had a few cloud applications here and there, and maybe even a CRM, but this is the lending process — if they can’t lend, they VIEW ON APPEXCHANGE can’t do business. Getting them comfortable with the data and relying on another company for such a core process was a big deal. I don’t think we could have done it if we hadn’t gone to market with Salesforce.” INVESTING IN INDUSTRIES | 06