Natterbox gives telco organizations the tools to offer exceptional customer From small cells to fiber to towers, Sitetracker powers the rapid deployment of experience over the phone and enables meaningful conversations. By providing telecom infrastructure around the globe. We help telecom leaders digitize project, agents with a 360 view of the customer when they call in, Natterbox helps telecom asset and field service processes together in one platform. Easily manage the entire companies improve efficiencies and productivity by providing insight into all project lifecycle, streamline workflows, automate forecasts, and deliver key data previous interactions. Using Salesforce information, Natterbox can deflect calls by insights that create operational efficiencies, improve business outcomes, allowing customers to get live updates on their bills, usage and connectivity status. and accelerate deployments. Learn More > Learn More > Medallia Experience Cloud (MEC) is a leading experience management platform for FinancialForce Professional Services Cloud and ERP Cloud complete the end-to-end telco providers. MEC captures customer feedback, uses AI to analyze the data, and customer journey for B2B telco companies. Combined with Salesforce, they deliver together with Salesforce, enables employees to take action to improve customer a single solution for the whole customer experience. This ensures accurate quoting experiences at enterprise scale and in real time. MEC delivers measurable loyalty and forecasting improves project delivery success, optimizes inventory and order benefits, including higher customer retention, increased lifetime spend and reduced management, and streamlines billing and revenue management. churn. Learn More > Learn More > APAC ISV Industry Booklet — Telecommunications 5