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APPEXCHANGE THE EXCHANGE UPDATE SPRING 2023 Next-Gen Marketplace. How It’s Going. %Listing Recently we launched the new evolution of +20 Page Views AppExchange to make it easier than ever for you AppExchange to find the right apps and experts. We are excited % to share the impact of our newly optimized search -13 Search experience. AppExchange Bounce Rate %Search Next-Gen Search +91 Impressions Easily find the right partner apps and experts for your business. Listing Intuitive and Simplified Experience % Recommendations based on your Trailblazer ID, AppExchange activity, and org demographics. -20 Bounce Rate Tailored Searches Powered by Intelligence Modern design and reimagined user experience makes %AppExchange it easy to explore and find exactly what you need. +65 Transparency for Better Decision-Making Search Clicks Enhanced listing summaries with key indicators, including chat, drives a faster selection process. Next-Gen Listings %SEO Quickly learn about apps at a glance. -15 Bounce Rate Easy to Digest Organic Revamped listing summaries make it easy to quickly get a feel for an app and if it fits the business need. %Search Click- Relevant Indicator +20 Category tags help to provide more context to a listing Through Rate and help to refine a search. Engage in Live Chat Quickly engage in live chat with a partner for certain listings by clicking the “Chat” indicator on the listing view. 6

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