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Areas of Expertise Emerging Products & Technologies In order to ensure the team has technical expertise As the Salesforce platform is constantly evolving and across the full breadth of the platform, each TE expanding, the TE team is working closer than ever participates in one to two ‘Expert Areas’ of the before with the Salesforce Product organization to Salesforce platform. As such, different TEs may have ensure all of our new and emerging technologies are partner-facing conversations based on their area of ISV Ready. ISV Ready is an internal term we use to expertise. TEs are also responsible for creating make sure all of our technologies are ready for ISV partner-facing content regarding their area for each consumption which includes things such as ISV Release Readiness webinar, and often present to packaging, licensing, branding capabilities, and so on. the global TE team to inform, train, and share their specific expertise with the whole team. All of this The TE team is dedicated to ensuring these new knowledge and content is published to the partner technologies and products are technically ready for community through blogs, content pages, webinars, ISVs, that they are program- and market-ready from and specific Chatter groups. an operations, pricing, and contracting standpoint. " TEs bring a lot to the table with their deep expertise of the platform, the AppExchange ecosystem and strategic integration " techniques. STEPHEN CUNHA Litmos Product Manager CallidusCloud APPEXCHANGE: A Complete Guide to the Salesforce ISV Technical Enablement Team

The Salesforce ISV Technical Enablement Guide - Page 8 The Salesforce ISV Technical Enablement Guide Page 7 Page 9